Information for schools and early years settings regarding Covid-19 (Coronavirus).

Department for Education Coronavirus helpline

DfE launched a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)


North Yorkshire Local Authority - Contacting us about Covid-19 

Parents/Carers – please contact your educational provider. If your query is in regard to critical worker provision please email us at the address below, including details of your contact details, educational setting, days required and or any issues you with to raise.  

Early Years providers – please read the FAQs, for further queries beyond this please contact us via email. 

Schools - please read the FAQs, for further queries beyond this please contact your allocated Senior Education Adviser          


This email address will be monitored on weekends. Please note that as office cover has been reduced to a minimum, you should send your query by email to the above address. A response will be sent as soon as possible as the inbox is regularly monitored. 

North Yorkshire County Council Guidance:

Local Authority Guidance:

Bereavement and the Coronavirus

Bereavement guidance for schools. 

When an incident occurs, it is important that schools and settings let the LA know as soon as possible, using the usual channels.

In the event of a child death, contact the Child Death Overview Panel, at (01609 797167 or 07967 469790) and inform the CYPS Director’s Office, via Marion Sadler at

In the event of a staff death, please notify Stuart Carlton, Corporate Director, directly at

You should then be contacted by a member of the EPS (Educational Psychology Service) to identify what support may be required.




Guidance on furlough for NYCC maintained schools. - updated 10th June 2020

Schools' furlough claim form

Employment guidance for managers

Coronavirus - Staffing Guidance for Schools - Updated 23rd July 2020

Coronavirus Recruitment Guidance for Schools - Updated 23rd June 2020

Headteacher Guidance on Staff with Special Circumstances - Updated 10th July 2020

NYHR Constructive Conversations to support COVID-19 - Updated 18th May 2020

Staff Testing for COVID-19 - Updated 18th May 2020

Coronavirus - Guidance for Schools on Supply & Agency Staff - Updated 11th May 2020

#asksal leaflet - Staff Advice Line to support staff with any life challenges they may be facing during this pandemic

Coronavirus Individual Risk Assessment Guidance and Template - Updated 23rd July 2020

Coronavirus Risk Assessment Guidance - Updated 23rd July 2020

Home Working Risk Assessment - updated 5th August 2020

Working from home - top tips

Staff Absence Board - COVID 19 Guidance

Furlough & Staff FAQs and Guidance - updated 22nd May 2020

Ending Furlough - Letter Template for Staff - uploaded 22nd May 2020

Self Isolation Guidance - Updated 10th July 2020

NEOST Staff Wellbeing Guide 

Easter Holiday provision Guidance and FAQs for schools concerning provision over the Easter holiday period


Vulnerable children and young people

Guide to vulnerable children and young people Covid-19 attendance plan

Vulnerable children's attendance plan

Risk assessment for children and young people with EHC Plans in relation to attendance at school during Coronavirus epidemic






Behaviour and Exclusions update

Behaviour and Exclusion update 2 - At the start of June, the DfE released additional guidance on School Exclusions, primarily concerned with temporary adjustments to timescales for meetings. We’ve pulled together the key information from the DfE in this second Behaviour and Exclusions bulletin and have included some additional guidance and a few answers to some recent questions from school leaders across the county.

NYCC Safeguarding Guidance

North Yorkshire Safeguarding Guidance FAQs and for Vulnerable Learners not attending school - updated 29 April 2020

North Yorkshire Safeguarding Children Partnership website

NYSCP COVID19 - School Child Protection Policy Addendum 30.3.20

Guidance for Safer Working Practice - Covid addendum April 2020  

Covid Hub child registration form

Sample Hub School/Establishment Risk Assessment form

Sample Hub or Host School child protection concern recording sheet including record of injuries. 

Key links:

- NYSCP Worried About a Child page -

- NYSCP Coronavirus page -

- NYSCP Services in North Yorkshire page -

- NYSCP Children & Young People Do you need some help page -

- NYSCP Children & Young People Mental Health page -

- NYSCP Children & Young People Staying Safe Online page -

- NYSCP Parent & Carers Online Safety page -

- NYSCP Parent & Carers Parent info page -

School Finance Management matters

Recording financial impact of Covid-19

School Expenditure approval form - Covid-19

Guidance to schools on payments to suppliers during Covid-19

Cash advance request form

Claims form for schools for Hub Provision


Public Health England letter to schools

Public Health letter to schools

PHE Cleaning guidance poster 


Early years funding - Coronavirus

Guidance for settings

Impact and information for providers

General guidance for early years providers on Covid-19

Funding update - 10 June 2020

Governance Guidance on governance during Covid-19 period
Children with EHCPs

Guidance for schools. 

Bulletin outlining temporary changes to legislative guidance in relation to EHCPs. 


E Red Bag issues:

16 June 2020 - schools

10 June 2020 - schools

10 June 2020 - early years providers

3 June 2020 - schools

3 June 2020 - schools (second communication)

29 May 2020 - schools

27 May 2020 - schools (updated link)

23 May 2020 - schools

22 May 2020 - schools

21 May 2020 - schools

20 May 2020 - schools

19 May 2020 - schools

18 May 2020 - schools

14 May 2020 - schools

12 May 2020 - schools

7 May 2020 - schools

4 May 2020 - schools

29 May 2020 - schools furlough guidance

27 April 2020 - schools

22 April 2020 - early years providers

20 April 2020 - schools

15 April 2020 - schools bereavement guidance

8 April 2020 - schools - financial support to schools

6 April 2020 - schools - payment of suppliers

5 April 2020 - schools

3 April 2020 - schools

31 March 2020 - home to school transport

28 March 2020 - schools

26 March 2020 - schools

26 March 2020 - early years providers

25 March 2020 - schools

23 March 2020

23 March 2020 - early years providers

23 March 2020 - children with EHCPs

22 March 2020

20 March 2020 - issue 2/3

20 March 2020 - issue 1

19 March 2020 - issue 3

19 March 2020 - issue 2

19 March 2020 - issue 1

18 March 2020

16 March 2020

12 March 2020

NJC Circular

The position relating to all support staff in schools presents particular challenges. Current guidance is that schools are to remain open unless specific circumstances dictate otherwise. At such time as the expected closure of schools is announced, council employers will need to work quickly with Head Teachers and School Business Managers to ensure consistency of approaches to home working as applied to corporate council employees and school-based employees. Read this NJC Circular

Letter to Parents around closure of schools and key workers

Letter for schools to send to parents

Sample letter to schools regarding closures

How NYCC will support schools letter
Guidance on Building closure or reduced site operations

Guidance from Property Service

Temporary Arrangements for NYCC Hard FM Contractors

Health and Safety Advice 

Guidance document from NYCC Health and Safety Advisers on managing a full or partial school closure

Production of PPE by schools

CLEAPSS have updated their guidance over the Easter period to make it easier for schools to determine if it is possible for them to produce PPE and to ensure that they are complying with all relevant legislation.

It is CLEAPSS advice that schools should NOT go into production of PPE / other items unless this has been through either the government procurement website: or the arrangement put together by the Design and Technology Association (DATA).  CLEAPSS have worked with DATA who have been working with a number of agencies to put in place quality assurance measures and distribution logistics. To access the DATA arrangements visit the 3DCrowd site: where there is an option to sign up as a volunteer.

CLEAPSS guidance

Free School Meals in Summer Holidays

Please see the link for instructions for schools about how to claim the FSM vouchers for the Summer.  These are being done separately from the current voucher scheme so schools will need to follow these instruction.  Schools will need to make the claim for vouchers one week before they break up from school, ensuring that email addresses are up to date.

the other guidance has also been updated.