Compass Buzz

Compass BUZZ is an innovative project which works with the whole school workforce and other key partners in schools across North Yorkshire to increase the skills, confidence and competence of staff dealing with emotional and mental health concerns. 


The Future in Mind report, published in 2015, set out the national ambition for children and young people’s mental health services for 2020.


Compass BUZZ is jointly commissioned by the five Clinical Commissioning Groups (CCGs) that cover North Yorkshire:

  • North Yorkshire CCG
  • Vale of York CCG
  • Airedale, Wharfedale & Craven CCG

The aim of the project is to develop a ‘whole school approach’ with the priority placed on improving the resilience and emotional wellbeing of children and young people.  As a result of the project’s wraparound support, school staff will feel empowered to tackle stigma and effectively respond to children and young people’s emotional and mental health needs. This will prevent problems escalating through to specialist services and enable them to be happy and healthy young people with brighter futures.

Tiered Training

Highly skilled and committed Wellbeing Workers will deliver a free rolling programme of tiered training to local schools and other key professionals, promoting a range of early help and prevention strategies as part of a wider integrated multi-agency approach.

Training will be delivered at host venues across districts. 

Level 1 – Prevention and promotion:

Compass BUZZ offers level 1 –prevention and promotion training which aims to impact the whole school workforce with information, advice and tools on the following:

  • Mental Health and Stigma
  • Risk and Resilience
  • Promoting Wellbeing
  • Promoting a Whole School Approach to Mental Health

As a result of our Level 1 training we hope to provide educational establishments with:

  • A greater understanding of how mental health and wellbeing affects children and young people
  • Confidence to recognise and reduce stigma
  • The ability to promote wellbeing
  • Awareness of risk and protective factors and how the resilience framework can be used with children and young people
  • The opportunity to develop a whole school approach to promote mental health and wellbeing

Level 2 – Early identification of need:

This training is for staff who have received our level 1-Prevention and Promotion training. We ask schools to select specific members of staff who will be able to assess need and deliver interventions for children and young people with mild to moderate mental health concerns.

Our level 2 training will offer the following:

  • A deeper understanding of emotions
  • Knowledge of common mental health disorders
  • Tips for dealing with mental health concerns
  • Information on our BUZZ US service

As a result of our Level 2 training we hope to provide professionals with:

  • Awareness of how all emotions are healthy and needed
  • An understanding of common Mental Health Disorders
  • Knowledge of behaviours that may present as a result of a mental health problem
  • Practical advice on what you can do to support someone feel more comfortable to speak about a mental health problem
  • Awareness of how to signpost the BUZZ US service

Level 3 – Early help and intervention:

For staff who have received our Level 2 training and will be delivering intervention within their educational establishment.

Our level 3 training will offer the following:

  • Information on how to make a basic assessment
  • Knowledge of therapeutic skills
  • Awareness of three evidence based approaches
  • Advice on how schools/college’s can help support their pupils
  • Information on how Compass BUZZ can help
  • Knowledge of other North Yorkshire services

Through our Level 3 training we will provide professionals with:

  • An understanding of how to make a basic assessment

  • The ability to plan interventions

  • The confidence and skills to deliver evidence based interventions

  • The understanding of north Yorkshire service that can help support and how to refer into these

Request for Support Consultation Process

With the request for support consultation process, schools are able to ring the central office where after completing an initial professional consent form they will be issued with a log number and telephone appointment. At this appointment schools will be able to anonymously discuss a young person’s mild to moderate mental health concern and receive timely advice, guidance, support, resources and signposting. This will enable them to deliver preventative targeted interventions with the young person / group of young people or be given the appropriate advice to access other specialised support.

We welcome schools to try contact us to arrange a consultation. This process will provide schools with:

• Timely support and advice

• High quality interventions

• Support children/young people need, when they need it

• The opportunity to utilise the skills they have gained in level 2&3 training

A more creative approach will be used for primary aged children focusing on character building/self-esteem and a focus on motivational skills/self-awareness/managing relationships for secondary aged young people.


BUZZ US is our new confidential text messaging service for young people aged 11-18. The service allows young people the opportunity to message a wellbeing worker for support, signposting, information or advice around mental health and wellbeing. Some of the main reasons young people text BUZZ US are around: anxiety, bullying, self harm, eating problems, self esteem and stress.

If you think that this service would benefit a young person you know, you can recommend they text 07520 631168. A wellbeing worker is on duty Monday-Thursday 9am-5pm and Friday 9-4.30pm (excluding bank holidays). Outside of these hours, a bounce back text will be sent, signposting young people to emergency services and CAMHS crisis if they need immediate support in the meantime. We aim to reply to all messages within one working day and it must be reminded that this service is not for young people in crisis.


Project Opening Hours

The project is available 37 hours per week, operating mainly during the working week, Monday-Thursday 9am-5pm, Friday 9am-4.30pm, with evening and weekend working based on identified need.

Contact Details

Compass BUZZ Main Office:

North Yorkshire County Council (NYCC)

County Hall

1 Racecourse Lane




Telephone: 01609 777662

Freephone: 0800 008 7452


Service Manager:

Lisa Gale


Telephone: 01609 777662


Team Leader:

Rachael Askew


Telephone: 01609 777662

Freephone: 0800 008 7452


Charity No. 518048 / Registered in England No.  2054594

Registered Office: Compass, 2nd Floor, Kensington House, Westminster Place, York Business Park, York ,YO26 6RW

01904 636374