Flexible Working

The Flexible Working Policy supports staff and managers in changing individuals working patterns.

The County Council is committed to the development of innovative working practices in order to achieve excellence in service provision and work life balance for staff. Flexible working arrangements offer different ways of working to achieve both of these objectives and can play an important role in improving organisational performance.

The term flexible working relates to an organisation's working arrangements in terms of working time, working location and the pattern of working. Some factors contributing to the increased interest in the use of flexible working include:

  • Government legislation and the modernisation agenda for the public sector.
  • People who use the Council's services, existing staff and job seekers expecting organisations to be more flexible and accessible.
  • Advances in technology facilitating for example remote working and hot-desking arrangements.
  • Employees wanting to improve their work/life balance.

Flexible working offers:

  • Solutions to support individual and service needs - underpinning corporate objectives to improve or extend service provision;
  • Improved commitment, morale and attendance of existing employees;
  • Opportunities for officers to work closer to clients or customers, on the move, from the nearest office or from home - reducing the pressure for office space;
  • An incentive to potential job applicants and new recruits.

The Managers' guide to flexible working provides practical information on the issues that you need to think about when considering and implementing flexible working within your service area.

Useful downloads

Flexible Working Policy and Procedure

Job Share Procedure

Request for Flexible Working Application

Request Confirmation Letter

Invite to Meeting Template Letter

Request Approved Confirmation Letter (Six Month Review)

Flexible Working Request Refused Letter

Manager's Record of Flexible Working Request