The FES is the way for you to contact the finance team at County Hall.
To compliment the FES we have developed some Frequently Asked Questions. Hopefully this information will help you to find instant answers to many of your questions.
If you cannot find the answer to your query on the FAQ page then contact the FES via web form or telephone. The web form is available at the bottom of this page. The contact number for the Finance Enquiry Service is 01609 797601 and will be open from Monday to Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.
We aim to respond to your query within two working days - with a resolution or to advise you of the work involved and an anticipated date of resolution. We will endeavour to prioritise urgent queries but please ensure, where possible, that you submit your query to the Finance Enquiry Service in plenty of time.
Please note that the Finance Enquiry Service is not a replacement for the FMS Helpline or your existing arrangements for contacting Employment Support, Business Support or SmartSolutions.
The types of queries that the FES will deal with are:
- Delegated funding allocations
- Specific grant funding ie UIFSM, Pupil Premium, School Sports Grant
- BAFS related issues ie Cash advances, VAT returns, Bank reconciliations
- Deficit budgets
- SEN Funding
- Devolved capital funding
- Balances control
- Advice re information in the School Finance Manual
If you require further support, then please contact the Finance Enquiry Service (FES):
Telephone - 01609 797601